How to use the euro conversion service

The automatic euro conversion service allows the user who receives bitcoin payments to eliminate any risk of volatility, delegating to Chainside the task of converting bitcoins into euros at the exchange rate used at the time of incoming payment, and subsequently receiving a bank transfer on the personal bank account with the equivalent in euros of the bitcoins received. In this way, you can accept bitcoin payments without exposing yourself to capital gains or losses based on the bitcoin price trend after receiving a transaction.

Taking advantage of the euro conversion service requires a KYC procedure and identification of your company. At the moment this service is available by invitation only, if you wish to start using the euro conversion service contact us.

When a payment order enters the “Dispute” state, it means that such payment order had previously been notified as finalised but it has returned to a pending state. The payment should no longer be considered confirmed and you should wait some more time before it can be considered finalised. Waiting times can vary based on the POS settings and the Bitcoin network activity. Unfortunately, although such events are quite rare, they can happen for reasons that depend only on the Bitcoin network and are not under under ChainsidePay’s control.

When a payment order enters the “Chargeback” state this means that, although the payment was apparently finalised, beacause of a change on the Bitcoin Blockchain, the payment is now invalid. Chargebacks are extremely rare events and usually happen when the PoS security level was set to “Low” in order to prioritise the transaction confirmation speed. If you want to lower the risk of chargebacks, it is highly suggested to increase the number of confirmations requested by the PoS. In such cases, the only viable solution is getting in touch with the payer and asking him/her to redo the payment, since the previous one did not get through.

You can start accepting bitcoins on your website by creating a webPoS and integrating it with your system.

A deposit account is a reference to a Bitcoin account in your personal wallet. By using ChainsidePay, users who want to pay you will send their bitcoins on that account. You can create new accounts at any time.

If your wallet is not among the ones proposed by ChainsidePay that means that at the moment your wallet of choice is not supported by ChainsidePay. Contact us to suggest your favourite wallet!

ChainsidePay allows you to accept bitcoin payments, for this purpose it offers its customers a tool to be integrated into its own website, specifically it is a virtual POS that deals with managing the payment phase by the user.

Absolutely not, every test you perform has only limited effect on the sandbox environment, so your users and your production system will never get in touch.

Thanks to the sandbox account it is possible to transact the status of a payment order arbitrarily, verifying that your system is correctly integrated and managing the callbacks that ChainsidePay sends correctly and consistently.

In this environment it is not possible to create deposit accounts either in EUR or in BTC.

During the integration of a WebPOS into an e-commerce it is a good practice, before the end of the integration process, to test the functionalities in an environment where the operations performed do not have a direct impact on the production system.

For this purpose ChainsidePay offers developers all the tools needed to test their integration either manually, thanks to the GUI, or programmatically, thanks to APIs that allow to manipulate the status of a payment order in an arbitrary way and without the need to send transactions on the Bitcoin network.

In the sandbox environment it is not possible to create deposit accounts, as the purpose of this method is not to test their creation, but rather to be able to test payment orders.